Privacy Policy
Your privacy is as important to us as your health. At OnlineFreshShop, we are committed to protecting the personal information you share with us.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact customer support. This may include your name, email address, phone number, and delivery address.
2. How We Use It
We use this data strictly to process your orders, improve our juice blends, and communicate fresh updates. We never sell your data to third parties.
3. Cookies
Our website uses cookies to remember your favorite juice blends and streamline your checkout process.
Terms of Service
By using the OnlineFreshShop platform, you agree to the following terms and conditions.
1. Freshness Guarantee
Our products are raw and unpasteurized. They must be kept refrigerated at all times to ensure safety and quality. Consumption after the "Enjoy By" date is at the user's risk.
2. User Accounts
You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
Shipping & Delivery
Because our juices are fresh and raw, we take shipping very seriously.
1. Cold-Chain Logistics
All orders are shipped in insulated eco-friendly boxes with non-toxic gel packs. This ensures your juice remains below 40°F (4°C) throughout the journey.
2. Delivery Times
Orders placed before 2 PM EST are processed for next-day delivery. We do not ship on Fridays or Saturdays to avoid juices sitting in transit over the weekend.
3. Local Pickup
If you live near our flagship wellness centers, you can opt for free same-day pickup at checkout.
Refund Policy
We stand behind every bottle. If you aren't happy, we'll make it right.
1. Quality Issues
If your juice arrives damaged or warm, please take a photo and contact us within 12 hours of delivery for a full refund or replacement.
2. Satisfaction
Not a fan of a particular blend? Let us know! While we can't refund based on taste preference, we'll happily send you a discount code to try a different flavor.
Wholesale Partnerships
Want to serve OnlineFreshShop at your gym, cafe, or office?
1. Bulk Discounts
We offer competitive tiered pricing for partners ordering more than 50 bottles per week.
2. Branding Support
Our wholesale partners receive point-of-sale materials, including custom refrigerated display cooling units and informative signage.
To apply, please email wholesale@onlinefreshshop.com with your business details.